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the1's avatar
the1
Explorer | Level 3
2 years ago

After updating Dropbox won't show up in Bridge

I use Adobe Bridge in my daily workflow and after the Mac update I can't get dropbox to show up at all. I tried making an alias, reinstalling, showing hidden folders. Nothing works. Please help. I'm ...
Desktop
dropbox business
Third Party Integrations
  • Rob1384's avatar
    Rob1384
    2 years ago

    I solved this with two steps:

    1. Enable "Show Library" in Finder (Cmd+Shift+H to open home window, then Cmd+J for view options, and check "Show Library.") Then I could navigate to User/Library/CloudStorage/Dropbox in Bridge, where the folder now lives.

    2. I added that Dropbox folder to my favorites, since that path is annoying. Up and running again!

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi SausalitoDog, let's jump right into this! 

 

As a first thing, can you clarify the version of the Dropbox app that's installed on your device? You should be able to see this, by hovering your mouse over the little Dropbox icon, on the menu bar. 

 

Also, does that happen with all files, and folders or some of them? Does it matter if your files are synced as online-only or available offline? 

 

Keep me posted, and we'll take it from there! 

SausalitoDog's avatar
SausalitoDog
Helpful | Level 5
2 years ago

Hi Megan-

 

Thanks for the reply...

 

The version I have in my menu bar is 175.4.5569

To be clear. I CAN view all files via Finder but Adobe Bridge does not show any Dropbox location. I Finder, I see Dropbox now under locations but Finder also shows Dropbox as one of my user folders. I can find the Dropbox "user" folder with another file viewer but it does not show it as a location.

 

thanks for your help

 

tom

  • toddschultedesign's avatar
    toddschultedesign
    Helpful | Level 5
    2 years ago

    Hi Megan, 

    Have you tried dragging the folder or file you would like to open onto the Bridge icon in your dock? It should open and show you the location along the top, which on my computer is: /Users/[username]/Library/CloudStorage/Dropbox/... 

    It will not show up on the sidebar under Folders because Dropbox is now hidden in the Library. Maybe Adobe can fix this since Dropbox can’t or won’t. 

    Best of luck.

    • davidhuggett's avatar
      davidhuggett
      New member | Level 2
      2 years ago

      This has allowed me to see my Dropbox library in Bridge again.  Thank you very much. 

       

      date: june 15th 2023

    • Jan M.25's avatar
      Jan M.25
      Helpful | Level 5
      2 years ago

      thank you for that tip. this is a problem that needs to be fixed. 

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