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Forum Discussion
What does 'refresh to update' on my offline files mean? How can I do it?
I have a number of folders set as "Make available offline" on my iPad. Generally this works fine, but sometimes I get the yellow exclamation mark icon and "Refresh to update". Can someone please tel...
I just find out that for dropbox version 142.2, you can refresh by going to Account --> Manage Offline Files --> on the top right hand coner, there is a refresh logo.
Lusil, this has been a problem for many people including myself for a long time now.
You all over at Dropbox have enough info from all the complaints. You know this is a problem
You have a feature that people are paying for that is not working.
Fix it, or just flat out tell people that Dropbox has made a consious business descision to no longer support this feature and stop wasting people's time.
Don’t think anyone is listening anymore and the local files situation is only getting worse with the constant download of unchanged files.
I'm now testing OneDrive and so far the local copies seem to work as expected, but it is ealy days yet. The upload is as slow, if not slower, than DB (yes, that IS possible). I haven't tested synching or customer support, but I'll keep this forum informed of my findings.
If OD works as expected, I'll exercise the only right that seems to be left to DB customers: walk.
This unnecessary "feature" is bugging me for months, and its never ever works! Wherever I pull refresh, files are still with yellow icon. Im not even sure what I'm paying for :/
Maybe DropBox should focus on file sync (a.k.a. why people use it ) and not becoming cloud-based-evernote-basecamp-whatever-tool.
I couldn’t agree more, Itsmaku. DB seems to direct more resources to developing sales gadgets than to keeping their core functions running.
BTW, don't be fooled by the 'Resolved' button, the refresh only seems to try to download all files again (may take hours or days), just to end up with many 'yellow !' icons and 'blue chasing-arrow' icons again. It is just broken, and that is all there is to it. I can't see DB giving this any priority, or they would have done so by now, imo.
