You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Peter M.42
3 hours agoExplorer | Level 4
Very slow sync the last few weeks, and I also can't see which files are syncing.
... and I can't see which files are to sync. Bad idea to hide more information. Just here for 20 MB I'm waiting now more than an hour for sync. And DB has no information what's going wrong.
- Peter M.42Explorer | Level 4
In one of the versions I can see which fie is to be synchronized, now I can see only that more files have to be synchronized but not which file at now. Very bad :-(
- MeganDropbox Staff
Hey Peter M.42, let's see what we can find about this together!
Would you mind clarifying your device's current OS, along with the version of the Dropbox app that you're using?
You can find the version by hovering your mouse over the little Dropbox icon on your menu bar, next to your WiFi.
While we're at it, would you also be able to check the properties of your Dropbox folder, to check how many files you have in there?
Keep me posted, and we'll take it from there!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!