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Forum Discussion

ljmedical 's avatar
ljmedical
New member | Level 1
2 days ago

I signed into the desktop app on my new device, but I don't see any of my files. Why?

I have a new computer and added the Dropbox App. I signed in to my account and presumed I would be able to see my existing files that are in my account. But....nothing. What am I doing wrong? I have a basic product and am the only user. This new computer is my third computer so that shouldn't be my issue. Any help would be appreciated. Thanks.

Desktop
Dropbox Basic
File access
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 days ago

    Have you given time for them to download? 

    What happens if you go to www.dropbox.com/events on the new computer? Does it show your files etc.?

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