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Forum Discussion

Bob4244's avatar
Bob4244
Helpful | Level 5
12 months ago

The Dropbox app won't launch on my PC

Hello.  The Dropbox App on my Windows 10 PC isn't launching any more. I've used this Dropbox setup for years, have made no changes to my PC (Windows 10) or security (that I'm aware of), yet when I cl...
Desktop
Setting up the apps
Windows
SandraSim's avatar
SandraSim
New member | Level 2
6 months ago

I have discovered the same problem on my laptop.  The app was working a while ago but now does not open.  I have uninstalled and reinstalled the app.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    6 months ago

    Hey SandraSim! What’s your Dropbox app’s syncing status and app version? 

     

    Do you mean that you can no longer see the Dropbox icon in your system tray/menu bar?

    • SandraSim's avatar
      SandraSim
      New member | Level 2
      6 months ago
      I have the app on my desktop and when you click on it it does not open Dropbox nothing happens.
      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        6 months ago

        I see. If you right click on the Dropbox icon instead, do you see any options then? If yes, feel free to send me a screenshot. 

         

        Other than that, have you restarted your computer since the issue occurred?

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