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Forum Discussion
Save to camera roll doesn’t work anymore
I updated and suddenly began having an issue. I normally scroll my dropbox files on the iPhone Dropbox app, saving specific photos to my camera roll, either by pressing on them until “save to camera ...
My work around was pulling up the website on my phone. I've got it handled now. Thank you both for you assistance.
Hello Megan,
I reinstalled the app a couple days ago, there was no change. I just now reinstalled, and cleared the cache - no change.
However, I discovered that I can save pictures from a couple months ago (still no export option) I have to use the "open in" option and I can save those images to my photos. But my most recent images uploaded from my PC, the "open in" option does not work and still returns the "Couldn't communicate with a helper application" error when I try to go that route. I'm obviously unsure if this is an issue with my iPhone, the app, or both but I am getting increasingly frustrated.
My work around was pulling up the website on my phone. I've got it handled now. Thank you both for you assistance.
