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Forum Discussion
Save to camera roll doesn’t work anymore
I updated and suddenly began having an issue. I normally scroll my dropbox files on the iPhone Dropbox app, saving specific photos to my camera roll, either by pressing on them until “save to camera ...
My work around was pulling up the website on my phone. I've got it handled now. Thank you both for you assistance.
Lusil
Dropbox Staff
Dropbox StaffHello OliviaM, let's see what we can find on this.
Could you go to one of your files, click the ellipsis button that appears next to it, and select export?
If the option doesn't come up, could you tap on share and try saving it locally that way?
Give it a go and let me know of any updates, thanks!
Could you go to one of your files, click the ellipsis button that appears next to it, and select export?
If the option doesn't come up, could you tap on share and try saving it locally that way?
Give it a go and let me know of any updates, thanks!
Thank you for your help!
Both of those fixes would have halped, had my images not been in dng format! Once I realized this, I re-imported them to dropbox as jpegs, I was able to save to camera roll!
Thank you SO much for your quick assistance!
