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Forum Discussion

nobbystylus's avatar
nobbystylus
New member | Level 2
2 years ago

Replay should be part of any professional monthly package

It seems petty to start charging Replay as an 'Add on' at prices that I think are uncompetitive when considering the competition like Frame.io and Vimeo for client review - particularly for Dropbox Professional users. This stops Dropbox being a 'one stop shop' in terms of collaboration, file sharing, video sharing and client review.  I suggest upper tiers of Dropbox monthly subscriptions get Replay as part of the package. 

  • nobbystylus's avatar
    nobbystylus
    New member | Level 2

    It's a very limited version with only 4 videos allowed. Thats an extremely limited amount for a 'professional' subscription.. 

  • romanxtk's avatar
    romanxtk
    Helpful | Level 6

    +1!

    I've been testing replay since its beta release and i love it. What I really dislike is that you don't only have to pay for a premium plan of dropbox - no - you also have to pay about 10€/$ extra each month to use replay (if you wanna upload/share more than 4 files). So that's a minimum of 20 bucks per month for the smallest plan + replay. A clear dealbreaker for me!

     

    Dropbox should include it in all paid plans with unlimited or at least a high number of uploads.

    Imaginge you're mixing an album and share it with the artist to get feedback. That's a minimum of 10 files.

    Also the fact that you're telling your clients that Replay is "included" in paid plans is pretty misleading since it's far from a full access.

    • nobbystylus's avatar
      nobbystylus
      New member | Level 2

      Totally agree - 4 files is basically a 'limited free trial' to test how it works and in no way can it be described as 'included'. I've been using Dropbox for over 10 years and think that it still has the potential to be the only true 'one stop shop' cloud, file sharing, client review option, but this has me moving back to Vimeo for client review and thinking I'll slim down from Professional to a smaller plan. 

      • T-Nerd's avatar
        T-Nerd
        Helpful | Level 5


        Its way to expensive. Because you have to pay it per Teammember also when you have the biggest business plan in Dropbox. I really like it to but now i use it less than before because of this high pricing.

        I think it should be included with the bigger Plans.

        We also think about to change something. Hope that Dropbox change it soon… Because Replay was a big point for us to invest in Dropbox.
    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff

      Thanks for the feedback you’ve shared, romanxtk! I’ve passed it along to our team, as well, so that they can see your message.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    That therefore is a different feature request 🙂... or at least make it clearer as Dropbox arent the best at responding to requests anyway!! 

     

    Make sure they know exactly what it is you are after

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