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Forum Discussion
New message notifications will not go away
I have several “unread” messages from Dropbox which when opened or marked as read the “2” displayed above the icon will not go away. The marked as read button does nothing and there appears to be no...
- I ended up removing App from iPhone and reloaded it. Bit of a faff but worked
When I directly click on any of the “unread” messages it opens the message and allows me to do nothing else. It does not change it to read or allow me to delete. At the main message window when I click on the three dots and try to “mark all as read” nothing happens.
Jay
Dropbox Staff
Dropbox StaffIf you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the app, rebooting the device, and re-installing it to see if this helps?
- Im having this same issue!
