We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

mtvgn's avatar
mtvgn
Helpful | Level 5
3 months ago

iPhone app doesn't work anymore (after updating).

The app on my iPhone doesn't work anymore, I updated the app recently and now it's malfunctioning, I'm not sure it has to do with the update but I guess it does as it is a recent one. I restarted t...
iOS
Mobile
  • Rich's avatar
    Rich
    3 months ago
    mtvgn wrote:

    The app on my iPhone doesn't work anymore, I updated the app recently and now it's malfunctioning ...

    The app is still working normally. You might just have a failed installation. Have you tried to uninstall and reinstall the app yet?

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 months ago
mtvgn wrote:

The app on my iPhone doesn't work anymore, I updated the app recently and now it's malfunctioning ...

The app is still working normally. You might just have a failed installation. Have you tried to uninstall and reinstall the app yet?

  • mtvgn's avatar
    mtvgn
    Helpful | Level 5
    3 months ago

    Yeah, that worked, should have thought of that myself, although usually I hardly ever have to reinstall an app.

    Thanx anyway!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!