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Forum Discussion
IPadOS 17.3.1 is not recognize DropBox as unlocked
Use Pages on iPad running iPadOS 17.3.1. Save files to Drop Box as PDF so they may be uploaded to various sources. Until Tuesday, never had a problem. Now, even though I have turned off the pass code...
Version 364.2, download 1 week ago.
Thanks
arc_land
Dropbox Engineer
Dropbox EngineerThis issue seems related to our file provider.
Could you please try clearing the cache follow the steps in this link to see if it resolves the problem?
Thank you.
I’m concerned to do that. There is a caution message indicating that all files will be removed and lost if not uploaded. Exactly what does that mean, besides the obvious.
Also, are saying this will be fixed for ipad in a future update. As long as my iPhone stays as is, I am OK waiting for an update.
BenDBXCommunity Manager
Hi LSS1952,
We've made some changes in a recent update that should fix this. Can you update to the latest version of Dropbox on your iPad and confirm if you're still experiencing this? Thanks so much!
Regards,
Ben
It is not working for me. iPhone 14 Pro Max is running iOS 17.4.1 and iPad is up to date. No uodate available to Dropbox, even if I try to push one. The only resolve I’ve found when trying to export out of pages or numbers is to import the docs to acrobat and share them from there. I even went to the Apple Store. That’s all they could come up with. The issue now is Dropbox’s not downloading files from iCloud. No changes to my settings.
