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Forum Discussion
Shawn V.2
10 years agoNew member | Level 1
Ipad and Iphone viewing of long file names
Our company is having the issue that on the mobile app (using the ipad or iphone) often times the file name is too long to properly view what we are opening. I want to be able to read the entire file name so I know what i am opening since many of the beginning and last parts of the file are exactly the same for filing purposes so I want to be able to view the file name without having to open each one in order to find out. I'm hoping I make sense. Is there something I'm missing where I'm able to do this? I can't "right click" on the file name cause I'm mobile otherwise I would try that 🙂
Well, bugger me, Dropbox has finally fixed this with the latest update. I thought to re-check this today after the latest change, and straight away could see the filenames are displayed differently. The font is smaller, and the filename is truncated in the middle, so I can read the start of the file name, but also the end which is (with my file-naming convention), typically the differentiator. But the kicker is what happens with the display pane. It is now possible to close that — there’s a small “x” in the top left corner of the display/preview pane — and once that closes, the left pane with the file names expands to full screen view! And voila! I can now see the full long file names. Dropbox: THAT is the way to take advantage of the larger screen on an iPad, especially the 12.9” model. I’m still annoyed it took so long to remedy, but thank you for finally doing it.
- heikkipekkaHelpful | Level 6
- I can't see the full filename of a file
- I can't see the full date of a file
What's going on? Who thought this is a good idea on iPad?
- baronmhHelpful | Level 6Why is this marked as a solution? This is still an outstanding and annoying issue.
- RichSuper User II
baronmh wrote:
Why is this marked as a solution? This is still an outstanding and annoying issue.Because Mark's response is the correct one. It doesn't mean their is a solution to the question asked. It means the question asked was answered appropriately.
In this particular case, Dropbox is working as intended. There is currently no way to view a long file name on a mobile device.
- baronmhHelpful | Level 6Actually, you can see long file names on the iPhone by rotating to landscape. They have just not offered this on the iPad. Also an answer is not a solution.
- Ian_A6Collaborator | Level 9
Let's be honest - it's not getting fixed. Dropbox clearly believes that the current iPad format is the right one. there's no way that after this long, they're "working on it".
That said, surely an option to view full screen WOULD be a great, customer-friendly thing to do.
- mindatExplorer | Level 3
I'm involved in a big book project and the layout will be miserable to complete with easier to access full file-names. Is there another company that shows long names? I can change cloud providers.
- Ian_A6Collaborator | Level 9
The only one that I know for certain shows the full file name fullscreen on an iPad is the Amazon Drive app.
The downside is that it isn’t free if you’ve got quite a lot of files to store and I did have some jiggly syncing issues with it but I think it’s definitely worth a try you can use it effectively as a trial for free
- BitExplorer | Level 4
"Everybody can still can use the old DOS 8-characters format... " maybe this is what Dropbox thinks about this issue, that incredibly has not been fixed still today, after years... and yes, that's really incredible, I agree with everybody...
- msskatRHIExplorer | Level 4CRITICAL ISSUE!!! so bummed to see this issue has been unresolved for 3 years. our company has all the same issues. 36 Business users, LONG file names starting with dates, LOTS of files and can't find them quickly or easily on iPad. preview pane should be adjustable width and have ability to just turn off to allow increase of space for file name. hardly something we thought of when considering a company-wide move to dropbox for business. and yet such a critical detail that slows us wayyy down, defeating the streamline/mobile/easy-sharing features dropbox offers. c'mon dropbox!!!
- Sam A.19Explorer | Level 4
Open Dropbox with the App “Documents” from Readdle
You will see Full length Filenames
and you will be able to open Files just as in Dropbox
- Sam A.19Explorer | Level 4
Open Dropbox thru the App “Documents” of Readdle
You will see long Filenames
You will be able to open files just as in Dropbox
- MrMXFHelpful | Level 5
>open files just as in Dropbox
No quite. It's down to the app integration to be able to open the document in word / powerpoint / adobe / other.
Dropbox has the linkage but readdle shows the filenames. My workaround it to use readdle to identify the file and then to open in with the correct app in dropbox.
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