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Forum Discussion
Ipad and Iphone viewing of long file names
Our company is having the issue that on the mobile app (using the ipad or iphone) often times the file name is too long to properly view what we are opening. I want to be able to read the entire file name so I know what i am opening since many of the beginning and last parts of the file are exactly the same for filing purposes so I want to be able to view the file name without having to open each one in order to find out. I'm hoping I make sense. Is there something I'm missing where I'm able to do this? I can't "right click" on the file name cause I'm mobile otherwise I would try that 🙂
Well, bugger me, Dropbox has finally fixed this with the latest update. I thought to re-check this today after the latest change, and straight away could see the filenames are displayed differently. The font is smaller, and the filename is truncated in the middle, so I can read the start of the file name, but also the end which is (with my file-naming convention), typically the differentiator. But the kicker is what happens with the display pane. It is now possible to close that — there’s a small “x” in the top left corner of the display/preview pane — and once that closes, the left pane with the file names expands to full screen view! And voila! I can now see the full long file names. Dropbox: THAT is the way to take advantage of the larger screen on an iPad, especially the 12.9” model. I’m still annoyed it took so long to remedy, but thank you for finally doing it.
Mock-up screenshot suggestion:
http://i.imgur.com/BAULGXQ.jpg
Simple solution = 4 hours programming time for an XCode developer?
Make the dividing line slideable -- drag left/right to reveal more of the filename.(Dropbox staff: Please view the above screenshot suggestion...)
BruceDropbox Staff
Thanks Elizabeth, Shawn and everyone else for this feedback! Will be sure the team sees this as we look at improving the experience on iPads, and viewing files in general.
I can't see either and I need to print the screen and check off what documents I have or don't have based on the entire file name, but I can't print the entire file name from the screen and, like you, must click on each document to do so. It's creating a lot of work for me.
Again agree with Elizabeth!!! This needs to change soon!
Dropbox's response (press a downward arrow for each file) to this fundamental issue is utterly inadequate. Not being able to see full-length filenames in the menu is a deal-breaker and I have started using another cloud service because of it.
PLEASE, PLEASE sort this out! Every time a new update comes out I get disappointed because you don't address the issue over file names being truncated on the iPad version. It's really difficult to differentiate similar file names when they are truncated over on the left -hand side with all that unused preview space on the right. Can't we just have the ability to scrap the previews? I don't need them and I'd MUCH rather just choose the file I want from a list of the FULL names.
Its such a brilliant product apart from this. OneDrive and all the other just don't come close in terms of speed and usablity.
MariedbHi there Ian!
Thanks very much for your message and your feedback. Our engineers are working hard on fixing this as soon as possible. I cannot tell you which release this will be out at, but I will make sure that your message is passed on again.
Thanks very much for your patience and thanks for using Dropbox!
- Look forward to seeing this implemented late 2056.
It's absolutely ridiculous levels of incompetence that this issue has been plaguing the iPad users for literally years. It's a semi-catastrophic UI issue that still hasn't been addressed.
It makes finding the right file a monumental pain, because we do live in a world where 8.3 characters went out of fashion quite a long time ago.
Finally there is solution for this annoying issue. there is a dropdown menu to the right hand side of the file name. click on it and you'll see the file's full name. You can even rename it or move it to another folder.
Really not even half a solution for me.
That the iPad App is unable to clearly display even moderately long folder/file names renders it and Dropbox unusable. I am using a 12.9 iPad Pro, which has a good sized screen, but because Dropbox have chosen to squeeze the folder/file names viewer into a small portion of the left side of the app it is impossible to see what files are in the folders without individually clicking on each file to investigate. It is not possible to resize the folders/files viewer or display it in full screen.
Like many users I have many folders and files with long names - for my work they need to be named in this way. And not being able to quickly see the names of these files before opening them slows down my productivity considerably. I am a paying Dropbox user and now need to use it daily on an iPad. Unfortunately this App is not fit for purpose, and I am led to believe that Dropbox have no intention of fixing this issue. I will therefore have to move my business to another cloud service.
Has this feature been discontinued? The list of files remain truncated and clicking the right hand menus only sort, they do not reveal the full names unless it gives you the download the file screen. When there are 376 sequentially named jpgs, this is more than cumbersome. I am using a desktop computer.
There is a work-around in iOS 11.
Open DropBox.
Slide up to see dock. Pick any program on the dock and slide up to create a separate window and then enlarge that window to half screen.
Now you can see the whole file names.
Messy, but it works.
Marie I pay $300 per year for multiple Dropbox accounts, not just my own.
Screenshots:
We're considering switching to another cloud service if Dropbox is unable to fix this because being able to see the whoile name is important to us. Can we slide the dividing line (between filenames & photos) sideways?
Please click on the screenshots!
PLEASE FIX!
Just in case anyone was wondering, here is the same file folder on my three devices. See the issue? The iPhone and Android both work as you would expect. You can see how this is frustrating when I got an iPad and expected the same user experience.
We pay $7,000 a year for our company wide business accounts...as I mentioned above we are phasing out dropbox because of their lack of tech support with this MAJOR issue.
