You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Ipad and Iphone viewing of long file names
Our company is having the issue that on the mobile app (using the ipad or iphone) often times the file name is too long to properly view what we are opening. I want to be able to read the entire file...
Well, bugger me, Dropbox has finally fixed this with the latest update. I thought to re-check this today after the latest change, and straight away could see the filenames are displayed differently. The font is smaller, and the filename is truncated in the middle, so I can read the start of the file name, but also the end which is (with my file-naming convention), typically the differentiator. But the kicker is what happens with the display pane. It is now possible to close that — there’s a small “x” in the top left corner of the display/preview pane — and once that closes, the left pane with the file names expands to full screen view! And voila! I can now see the full long file names. Dropbox: THAT is the way to take advantage of the larger screen on an iPad, especially the 12.9” model. I’m still annoyed it took so long to remedy, but thank you for finally doing it.
DropBox doesn't listen to its customers. They have many issues and viewing my files and folders on my iPad is just one. I needed to do an Upgrade to a better plan. I have tried to spend more money with DropBox for several days. When I click the Upgrade button it takes me to a page that says "Sorry this Page is not available at this time" "Try again later" I've "tried again later" for three days. I submitted a ticket to support and received a response that said "there must be a bug fix needed in Upgrade" REALLY?! Are they making so much money that they didn't notice that a customer can't spend more money if they want or need to? One suggestion was to "purge" your files but that will delete all your files which you may not want" UNBELIEVABLE!
I also use Egnyte.com and Box.com. If they don't fix the view so I can see the full file name like I can on my iPhone within a week I am not only cancelling my account at DropBox, I ask you all to join me in an all out campaign against DropBox and their lack of Customer Care. There are others out there that would gladly have our business and they DO listen to their customers and respond to what they want. ONE WEEK THEN I WILL BE GONE and begin promoting the others.
I've never seen so many complain about the same problem and nobody cares. Not even the courtesy to respond to any of you.
It's sad, DropBox if you won't care for your customers why should I trust you with my most valuable documents, photo"s and video? I shouldn't NA
