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Forum Discussion

Jeka1's avatar
Jeka1
Helpful | Level 5
20 days ago

I can't access the Dropbox site from my computer, why?

Can't access Dropbox.com from computer, get the error:
NET::ERR_CERT_COMMON_NAME_INVALID
The app on my phone and my computer don't synchronise

Error Messages
Web
  • Jeka1's avatar
    Jeka1
    18 days ago
    Hi.
    I've reinstalled Dropbox app on my computer, and now it's working.

    Thanks for your help 👍
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    20 days ago

    Have you checked that things like the browser is up to date, date/time is correct and you have most recent security updates on the devices?

    • Jeka1's avatar
      Jeka1
      Helpful | Level 5
      20 days ago
      Yes, the mentioned things are up to date, and the date and time are correct.
      But sync isn't working.
      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        19 days ago

        Hi Jeka1, thanks for bringing this to our attention.

         

        Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

         

        Is the Dropbox desktop application installed and running on your machine?

         

        This will help me to assist further!

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