You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

gl6's avatar
gl6
Helpful | Level 5
3 years ago

How to turn off comment email notifications from Dropbox Replay?

Hello,   I can't see how to turn off email notifications for comments on Replay videos. I'm getting an email for every single comment my team- members make! Any pointers?   Thanks!
Dropbox Replay
Third Party Integrations
  • kried's avatar
    kried
    2 years ago

    Hey all, I wanted to share an exciting new update that we have introduced a Settings Page on your Dropbox Replay.  From this page, you will be able to toggle on/off a variety of different categories of email notifications that you might be receiving from Replay. You also have the option to turn email notifications off entirely from this page.  Here is a Capture showing you how this page works as well. 

     

    A quick note: your Replay notification emails will continue to be batched every 15 minutes to make sure you don't get hundreds of individual notifications when someone is reviewing your content.  Also, these controls only control specifically Replay notifications, not other Dropbox emails or Replay marketing emails. 

     

    We hope this helps, but do let us know if you have any questions/comments about this new feature. 

Atiba's avatar
Atiba
Icon for Dropbox Staff rankDropbox Staff

Hi,

 

The team recently released email batching on Replay comment notifications to help reduce the frequency of emails received! Instead of a single email for each comment received, we will email a batch of comments received in a set time period.  Please keep the feedback coming. We are constantly looking to improve the product experience.

SiLi's avatar
SiLi
Explorer | Level 4
2 years ago

That's helpful. There's still way to much notification emails tho. I would really appreciate an option to turn them off completely.

  • Ced75's avatar
    Ced75
    New member | Level 2
    2 years ago
    Same here. I get so many emails with comments, it is really not ideal or helpful. I would love to turn off those email completely and decide when I want to check in with a specific project.

    I love Dropbox replay though, so keep up the good work. It is great and so appreciated. And it is only going to get better

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