We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Swe T.'s avatar
Swe T.
New member | Level 1
10 years ago

How to Clear or Remove the Recent file list in mobile apps

I want to clear all the Recent file list, there has no clear function please advise how to clear the list. Thanks & regards Swe Tin
Mobile
Third Party Integrations
  • Sam DBX's avatar
    Sam DBX
    11 months ago
    Hi everybody,
     
    We’d like to provide an update on this topic:
     
    Keep in mind that you can completely hide the Recents section with the new modular home layout on mobile:
     
    1. Open the Dropbox mobile app.
    2. Tap the customize icon (artist palette) 🎨
    3. To add or remove a default section, tap the toggle next to Recents, Starred, Camera Uploads, 4. Viewed links, Shared, or Offline.
    5. Tap Save to save your changes.
     
    You can find more info in here.
     
    Also, based on your comments, our team is working on improving the recents list update (when an item is deleted remotely). Thank you for sharing your feedback on this.
     
    We'll keep you in the loop for future features related to this.
    Sam 
mtsalaben's avatar
mtsalaben
Helpful | Level 5
7 years ago

As of December 28, 2017, this problem still exist; on my Mac browser Recent files/pics are listed for anyone to see whenever I open DB.  This has caused a major problem when someone saw private pictures when they opened DB on a shared device. 

It doesn't take a genius to figure out that DB is not concerned about customers, especially those that are not paying for the service.  They have determined that it is actually beneficial for them to lose these customers through attrition and dissatisfaction.  For some odd reason though, they have lumped some paying customers in to the same group and prevented them deleting Recent or giving the option to clear/hide Recent items.   I spent an hour reading over these hundreds of comments in hopes of finding a solution, and it was a waste.  Now, however, I know that DB is not for me or my business.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!