You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

neosmile's avatar
neosmile
Helpful | Level 5
5 years ago

How could I get Dropbox Paper 2020?

How could I upgrade to Dropbox Paper 2020 from the older version?
Dropbox Paper
Setting up the apps
  • Fiona's avatar
    Fiona
    5 years ago

    Hello neosmile. 

    Thank you for your interest in Paper 2020 :heart_eyes:. 

    Currently, the Paper 2020 release is available to new users only. Our team is currently in the works of a new feature in order to build the best Paper experience for all our users. Old and new. 

    You will hear more about this feature and your Paper docs will live in the Dropbox filesystem, when the development is finalised. 
     
    What I did -because I honestly couldn't wait- is this: I created a new Dropbox account and shared my old Paper docs to it. 
     
    Notes:pushpin:
    • "Old" Paper docs shared with Paper 2020 release users will be available in their Dropbox home and will show in Recents. 
    • Paper 2020 release docs shared with Legacy users will be available on their Dropbox home, but not in Paper. 

    :books:

    Here is a help center article with all the information you need. 

    Feel free to ask more questions. 

    Cheers! 

enevoi's avatar
enevoi
New member | Level 2
4 years ago

Hi,

 

I have a small, but really important issue.

My Dropbox account is not able to create Dropbox Paper docs within the Dropbox home, instead it is still using the old version (paper.dropbox.com) I tried with other account of a colleague and it worked on her account, but in mine it is still the same.

 

How can we update this. I need to migrate my docs to get a better consistent workflow with my co-workers.

Thanks!

  • Daphne's avatar
    Daphne
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    Thanks for posting enevoi!

    The OP here had a similar question, so I've just moved your post here so that you can take a look at the info in this thread.

    Give me a shout here if you have any other questions!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!