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Forum Discussion
How can I pass the CAPTCHA on the site?
why does captcha have to have so many levels (10+?) & even repeats itself?
Hey there zdavidross - thanks for posting your question here; I'll be happy to provide some more context on the CAPTCHA challenge for you.
As you know, CAPTCHA pages and other security features have been put in place to prevent abuse and protect our users and services too. To pass the CAPTCHA challenge now, you need to enter your Dropbox login information and type the text that shows up in the CAPTCHA challenge or press on the audio button at the bottom of the CAPTCHA box. Then, type in what you hear. Please make sure your volume is audible.
Having said that, if you're getting an error stating that you've entered the wrong CAPTCHA, please try one of the following methods:
1) Click the refresh button at the bottom of the CAPTCHA box. This will give you a new image of characters to type in.
2) Use the audio option I listed above.
3) Try logging in with a different web browser.
Let me know what you find please. Thank you!
I'm a senior with more than novice computer skills.
I attempted to complete that dastardly "captcha" process no less than 10 times and failed every time.
The icons defy recognition and identification (for me) in anywhere near the allotted times.
Please change the login test to something more reasonable or I have to abandon my account.
Walter
Dropbox Staff
Dropbox StaffHi Captcha-hater; thanks for joining the Community and taking your time to provide us with your thoughts on this.
As your query seems to echo this discussion here, I just merged your post under this thread so as to ping you with some suggestions.
Feel free to take a look and let us know if you have anything to ask or add.
Thanks!
