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Forum Discussion
Jenny E.6
3 years agoExplorer | Level 3
Giant website interface
I've used Dropbox all day, every day, for years. Just in the last couple of weeks, my Mac desktop interface with dropbox.com has become comically large. Everything is supersized: the home button, lab...
- 3 years ago
Thanks for the screenshots and the additional info here, Jenny!
Since it works as normal on other browsers, it seems that this is more of a Firefox issue, not really a Dropbox one.
But if you clear the cache on Firefox, does that help?
Jenny E.6
Explorer | Level 3
Hi, Hannah. Thanks for the reply. Here are a couple of screenshots from my 24-inch monitor. The one with the photo of two women, that is the view when I command-minus to zoom out, just the artwork gets smaller. This is only happening on Firefox, on dropbox.com, no other website — and strangely, not on dropboxforum.com.
Dropbox.com looks normal on Google Chrome. Firefox my preferred/default browser.
-Jenny
Jenny E.6
3 years agoExplorer | Level 3
The plot thickens: yes, command-minus works to zoom out, and if you use command-plus to zoom in, the controls predictably enlarge. But then, when you use command-minus to zoom back out, the controls stay mega-huge. The only way to get back to normal-huge is to open a new window.
I want to reiterate, this is not an emergency. Using other browsers is a workaround. It's just a new and bothersome glitch.
-Jenny
- Hannah3 years agoDropbox Staff
Thanks for the screenshots and the additional info here, Jenny!
Since it works as normal on other browsers, it seems that this is more of a Firefox issue, not really a Dropbox one.
But if you clear the cache on Firefox, does that help?
- Jenny E.63 years agoExplorer | Level 3
I've cleared the cache. It solved the problem. Thanks for this solution!
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