We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Jez Cuckow's avatar
Jez Cuckow
Explorer | Level 4
11 months ago

Error message appearing during basic navigation of the Dropbox website

Guys Come on... what's with the generic error message that I've been getting for the last 3 hours?? You don't have a function to upload an image but basically it says: " Error. Something went wr...
Dropbox Pro
Error Messages
Web
  • Hannah's avatar
    Hannah
    11 months ago

    Hey Jez Cuckow, thanks for bringing this to our attention.

     

    There are no issues reported regarding the website so far, indeed. 

     

    Have you tried a different browser or a private browsing window, to see if you get a different behavior?

     

    Let me know how it goes.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey Jez Cuckow, thanks for bringing this to our attention.

 

There are no issues reported regarding the website so far, indeed. 

 

Have you tried a different browser or a private browsing window, to see if you get a different behavior?

 

Let me know how it goes.

Jez Cuckow's avatar
Jez Cuckow
Explorer | Level 4
11 months ago

Hey
it works ok in Safari!
I'm need to try and get it working in Chrome now...

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

     Hi Jez Cuckow, you can try to restore your browser to its default settings and disable any browser plugins. 

     

    Or alternatively make sure your browser is updated.

    • Jez Cuckow's avatar
      Jez Cuckow
      Explorer | Level 4
      11 months ago

      Disabled browser extensions  and plugins plus checked browser was up to date.
      Re-started browser.

      It made no difference 😒

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        11 months ago
        Jez Cuckow wrote:

        Disabled browser extensions  and plugins plus checked browser was up to date.
        Re-started browser.

        Cleared your browser's cache/browsing history?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!