You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
johnshansen
3 years agoHelpful | Level 6
Dropbox Passwords has disappeared from Safari and Chrome
I installer Dropbox manager on my new M1 Max MacBook Yesterday with no problems.
Today its disappeared iin Saqfari and also the poolbar icon in Crome.
Tried to reinstallering (inscluding rein...
- 3 years ago
in the end Re-installing OS (repair) (half a day old machine!) solved it
Hannah
Dropbox Staff
Hey johnshansen, thanks for bringing this to our attention.
If you haven't already, can you please restart your computer and check again?
After restarting, if it's still not there, can you also try reinstalling it?
Let me know how it goes.
If you haven't already, can you please restart your computer and check again?
After restarting, if it's still not there, can you also try reinstalling it?
Let me know how it goes.
johnshansen
3 years agoHelpful | Level 6
in the end Re-installing OS (repair) (half a day old machine!) solved it
- johnshansen3 years agoHelpful | Level 6
Now a couple of days later the Dropbox Password Manager have disappeared in Safari.
Repairing/reinstalling macOS Monterey did not fix it this time.
Have to find another solution as lack of password manager is quite impossible for me.
- Walter3 years agoDropbox StaffHey johnshansen - sorry to hear you're having issues with this.
Could you please let me know if you see the Passwords extension listed in your browser's extensions?
If not, you can try downloading it anew from this page.
Let me know how it goes.- johnshansen3 years agoHelpful | Level 6
I don't see it in the browser extensions
Redownloaded with no effect. - Clicking the button in the app does nothing.
- johnshansen3 years agoHelpful | Level 6
BUT the "solution" did not last - Password Manager gone again!!! (I'l give it 48 hours ...)
- Walter3 years agoDropbox StaffThanks for keeping me in the loop johnshansen - much appreciated.
Would it be OK if I send you an email to investigate this internally?- johnshansen3 years agoHelpful | Level 6
Sure!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!