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hanci's avatar
hanci
Explorer | Level 3
7 months ago

Dropbox Capture directs to desktop after taking screenshot on MacBook

I am using MacBook Pro, 13 inch M1,2020 with Sonoma 14.4.1.
When I take a screenshot by using Dropbox Capture, the current window is automatically changing to the desktop due to the opened notification I added the image of.

.

The video link: 
https://www.dropbox.com/scl/fi/ynvz3y48gepsqxevnmib9/Video-20-04-2024-15-59-59-edited.mov?rlkey=evvie6ep0psg3ph2c1it85dg6&st=z0tlrhvg&dl=0

Dropbox Capture
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Hey hanci, thanks for your post.

     

    Did this behavior just start for you or has it always been like this?

     

    Does the notification appear to minimize any window/app that is open the moment you take the screenshot?

     

    Let me know!

    • hanci's avatar
      hanci
      Explorer | Level 3
      7 months ago

      It has been always like that. I shared video. The notification change the window.

      • BenDBX's avatar
        BenDBX
        Icon for Community Manager rankCommunity Manager
        6 months ago

        Hi hanci,

         

        Are you still having this issue? Capture on macos should show a preview of your screenshot in the bottom right corner, but not switch to the Desktop. Let me know and we can go from there!

         

        Thanks,

        Ben

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