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Forum Discussion

Randoph's avatar
Randoph
New member | Level 2
2 years ago

Downloading files from my Dropbox to my Computer

I want downoad files from my Dropbox to my Computer because I don't find my Files

The App is ready downloaded

Install
  • Jay's avatar
    Jay
    2 years ago

    Are you certain you're signed in the same email account as the other computer with Dropbox on it?

     

    You can confirm the email address from this tab on the desktop Preferences.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Randoph, thanks for bringing this to our attention.

     

    Could you clarify if you've signed into the Dropbox desktop application with your email and password?

     

    This should create a Dropbox folder, and any files on the site would sync down to your machine.

     

    This will help me to assist further!

    • Randoph's avatar
      Randoph
      New member | Level 2
      2 years ago

      Thanks to you Jay

      I can Login in my Account without any Probems.

      But I dont find my Files in that Account, that is my big Problem. On the other Computer I can see the Files, they are right placed. 

      The big question is how to find the Files.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Are you certain you're signed in the same email account as the other computer with Dropbox on it?

         

        You can confirm the email address from this tab on the desktop Preferences.

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