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Forum Discussion
wowtah
8 years agoHelpful | Level 6
Bring back the green 'synced' checkmark in the system tray.
In my Windows system tray (next to the clock), Dropbox used to show that it was fully synced by showing a green check-mark over the Dropbox icon. This was really helpfull.
If Dropbox was offline, ...
JohnMurray
8 years agoHelpful | Level 6
Hi Everyone,
In a post on this thread I mentioned how I had emailed dropbox support to try and find out why my dropbox wasn't working properly and after solving the issue of the missing green tick I then found a few days later that it had gone again, which brought me to this thread and the realisation that it had been done on purpose!
I arrived here on the 19th October, shortly after I had sent a second email to ask why the green tick had vanished again. Well, I have just had a reply from support so I will post it along with my response that I have just sent them.
Hi ****,
Thank you for reaching back out. My name is ******* and I'll be your point of contact in this case from here onward.
According to our records, your computer has been running the latest stable build 37.4.29, since 2017-10-19.
You can find our latest stable and beta releases here:
https://www.dropboxforum.com/t5/Desktop-client-builds/bd-p/101003016
Please note that the status icon will no longer show a green checkmark; there will be a solid Dropbox icon when everything is fully synced.
Please let me know if there's anything I can clarify further.
Regards,
*******
My reply.....
Hi *******,
I am now aware of the ridiculous decision that dropbox made to get rid of the green tick. Like thousands of other people I have to say that this is on a par with Microsoft's stupidity when they got rid of the much-loved Windows 7 start menu and replaced it with the awful Windows 8 menu.
There can be no rational explanation to why you have done this, none whatsoever, and I hope that unlike Microsoft you reinstate the Green Tick ASAP.
Dropbox looks permanently offline to me and countless others now and whoever is responsible for this ridiculous decision to remove the green tick needs sacking!
Are you aware of this thread on your "community" forum?
https://www.dropboxforum.com/t5/Dropbox/Bring-back-the-green-synced-checkmark-in-the-system-tray-Dropbox/idi-p/246363#comments
And also the Twitter hashtag:
https://twitter.com/hashtag/BringBackTheGreenTick
You are losing a lot of paying customers because of this so I sincerely hope you read the hundreds of comments from your very unhappy customer base and undo this crazy decision and give us back our green tick on the system tray icon.
Honestly, I don't know what else to say accept to reiterate what I've already said - this is a completely unwarranted change to something that worked perfectly well.
I would also add what many commenters on the above thread have already pointed out - did you consider the people who use dropbox that are colour blind when you made this decision to remove the green tick? They can no longer tell if dropbox is on or offline now.
Please reverse this madness!
Regards
****
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