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Forum Discussion

friggincanvy's avatar
friggincanvy
Explorer | Level 4
6 years ago

Android - camera uploads progress bar missing

Why is the the upload progress bar is missing on camera uploads? I have no idea if the upload is complete, stuck, still going... no feedback whatsoever, it's just happening in the background. Not to...
Camera uploads
Mobile
Setting up the apps
  • Lusil's avatar
    Lusil
    6 years ago
     
    Glad to hear that you were able to find the answer to one of your queries. As for the other:
     
    friggincanvy wrote:

    Not to mention I have to launch the Dropbox app to trigger camera uploads. 

    Have you enabled background uploading by any chance?
     
    Let me know of any updates!
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
 
Glad to hear that you were able to find the answer to one of your queries. As for the other:
 
friggincanvy wrote:

Not to mention I have to launch the Dropbox app to trigger camera uploads. 

Have you enabled background uploading by any chance?
 
Let me know of any updates!
friggincanvy's avatar
friggincanvy
Explorer | Level 4
6 years ago

Appears to work erratically. I'll keep an eye on it and return if I notice it happening again...

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    No worries, friggincanvy. Let me know how it goes and I’ll make sure to get back to you as soon as possible. :grin: In the meantime, have a wonderful day ahead!

    • concretekoori's avatar
      concretekoori
      New member | Level 2
      5 years ago

      Can we have the answer please? This happens to me all the time. I am uploading video files (complete folder structures) to dropbox. I also lose some files but not others. 

       

      Honestly dropbox is more hassle than its worth. I am about to go to another service

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff
        5 years ago

        Hey concretekoori, thanks for nudging us on this thread. 

        I'd be more than happy to help, I'll just need a bit more info on this; for example:

        • Are you referring to not seeing a progress bar when uploading via the mobile app?
        • Are you uploading your video files manually or with camera uploads?
        • Have you tried connecting to cellular data or a different WiFi network?

        Keep me posted!

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