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Forum Discussion

Kosobrin's avatar
Kosobrin
New member | Level 2
2 years ago

Wrong total size

Hello, used size of my dropbox is not calculated correctly. I'm have 1.6GB of files in dropbox. But your system says that i'm using over 14 GB out of 8.75 GB. So now it stopped syncing.

 

What can I do?

 

Thank you 

Storage space
Sync
  • Nancy's avatar
    Nancy
    2 years ago

    Hi Kosobrin, I’m sorry to hear that. 

     

    Do you happen to have backup enabled on your Dropbox account? You can double check this on this page. 

     

    Let me know what you find.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Kosobrin, I’m sorry to hear that. 

     

    Do you happen to have backup enabled on your Dropbox account? You can double check this on this page. 

     

    Let me know what you find.

  • Kosobrin's avatar
    Kosobrin
    New member | Level 2
    2 years ago

    Thank you, that was the problem! I deleted my PC backup and now storage is emtpy 🙂 Thank you again

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