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Forum Discussion
Dropbox folder size is wrong
In windows 10, dropbox app is up to date.
All below size was checked in windows explorer (right click -> properties : size)
Dropbox root folder size : 11.7 gb
subfolder 1 size : 11.7 gb
size of all files in one of sub-sub-subfolder : 80.5 gb
subfolder 2 size : 20.3 gb
Can you please explain how comes ? Dropbox root folder size should be around 105 gb totally. Why 11.7 gb?
Sorry for that jeedee23 - from what I understand your issue here is that the syncing takes more time than expected after re-linking a specific device to your account, right?
As for the last part of your inquiry about a "Snapshot" of your data - this is not possible at the moment - there might be some 3rd party apps or services that are designed to do that but this would be out of my scope of expertise.
Note that if you already had the files located in your device, you could go with the "Advanced" options when re-linking this particular device and point it to your already existing Dropbox Folder so as to avoid re-syncing all of your data.
Finally, if you still have questions about this or think it should be investigated, let me know and I'll reach out to you via email to have a more in depth look into it with all of our tools available.
Thanks!
- Walter
Dropbox Staff
Hey there dber - how are you today?
First off, thanks for flagging this. Could you be so kind and provide a screenshot ( or more if needed) of this discrepancy in order to have a further look into it? Also, can you please let me know if you have restarted your computer after seeing this at all?
Thanks in advance for your reply!
Hello,
I have around 700 000 files in dropbox in the cloud, of which I sync around 500 000 (around 600 Gb) After relinking the dropbox folder, and looking at the properties, the filenumber never stops rising, I closed the properties window at 3,5 TB and 2 000 000 + files.
The resyncing takes about 4 days and 40% of CPU time ( I7 octacore 4700). How can this be?
Is there a way to take a 'snapshot', upload this and afterwards, do the syncing based on this snaphot, which should be the same locally and remotely of course?It is a burden, to resync a computer, especially a laptop...
- Mark
Super User II
There are ways of using external harddrives to move data around if you are setting up a new machine, but, they are very very processing power intense. If you are at the point of almost being finished syncing I wouldnt recommend it now.
