You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Team members seem to be using 0B, even though they access content larger than that.
Hi i have a subscription for my users on dropbox. They are able to upload and download files how ever their usage still reads 0 bytes. Why would that be so? and at what point do we see a change in usage size?
Members of the standard team License appear to be using 0 bytes but are able to access large folders more than 2GB what causes that
- Nancy
Dropbox Staff
Hey Radx, welcome back to our forum.
Did you get the chance to check Jay’s post above about your request in March?
- Jay
Hi Radx, thanks for posting today!
Assuming that they are uploading files to your Dropbox account, which sounds like it's a Business team from your description, then the quota should change.
Are they uploading directly to the site, or using the desktop or mobile app? What does the quota usage show on this page?
This will help me to assist further!
