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Forum Discussion

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Hey jediBui - thanks for using Dropbox and welcome to the Community.

     

    It sounds like you might have logged into or created another account, instead of changing the log in process on your account.

     

    Is it possible that you used a slightly different email address or that you have more than one Dropbox accounts perhaps?

     

    Let us know more and we'll take it from there.

    • jediBui's avatar
      jediBui
      Explorer | Level 3
      12 months ago
      thanks for the reply. yes i think you are correct. how do i get my original account back? the email address that i used for the original account is my current google account.
      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        12 months ago

        Hi jediBui, have you tried signing out of your current account, and then singing in the one you used before, and that has your referrals linked? 

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