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Forum Discussion

jediBui's avatar
jediBui
Explorer | Level 3
thanks for the reply. yes i think you are correct. how do i get my original account back? the email address that i used for the original account is my current google account.
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Hi jediBui, have you tried signing out of your current account, and then singing in the one you used before, and that has your referrals linked? 

  • jediBui's avatar
    jediBui
    Explorer | Level 3
    8 months ago
    yes ive tried logging out/in. clearing cache different browser. no luck.
    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      8 months ago

      Hey jediBui, do you mean that you logged in with the correct email/password and are still seeing the second account, which is under a different address?

      • jediBui's avatar
        jediBui
        Explorer | Level 3
        8 months ago
        no i am able to log into the account correctly. however all of my referrals bonus are not showing up since i switched to google login. for clarity, previously i used the same google email address as the login id.

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