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Forum Discussion

HJL's avatar
HJL
Explorer | Level 3
2 months ago

Storage space messages from Dropbox, but I'm only using 117 MB.

I only have the free "standard" account in Dropbox which is apparently 2Gb of storage.     I only have 3 folders in my account at the moment amounting to around 117 Mb.   However, I keep getting mess...
Storage space
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey HJL, let's jump right into this!

 

I'd love to have a visual of your plan page and what it reports in terms of your account's quota. 

 

Also, do you see any folders in your backups page perhaps?

 

Keep us posted!

  • HJL's avatar
    HJL
    Explorer | Level 3
    31 days ago

    Hi Megan.     I have tried to do screen shots of my page, but found it a bit difficult.  However, here is what I have managed to get and it does show everything that is on the page, but in three separate shots.    Not sure how to send them to you.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      31 days ago

      Hey HJL!

       

      Have you tried clicking our camera-like icon and attaching your files there?

       

      If you're using a mobile device this might not be possible, and you'd want to try using a desktop instead. 

      • HJL's avatar
        HJL
        Explorer | Level 3
        31 days ago

        Hopefully I have attached screenshots of the page you required to your first message.

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