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Forum Discussion

gontika's avatar
gontika
Explorer | Level 4
3 years ago

Storage says almost full, but it is not

Hello,   I ' m new here but i will need your help. This is my storage that i can see thru this link https://www.dropbox.com/account/plan ðŸ¤”   But this is not real because i deleted all my ...
Quota
Storage space
  • Walter's avatar
    Walter
    3 years ago

    Sure thing Anastasia - you've got :envelope: 

     

    At your convenience, please have a look at your email's inbox and we'll take it from there.

gontika's avatar
gontika
Explorer | Level 4

Sorry but I never let Dropbox Backup or Smart Sync on. The problem is still there ðŸ˜«

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey gontika, sorry to jump in, but can you have a look at your account's homepage and let us know if you see any content there?

  • gontika's avatar
    gontika
    Explorer | Level 4
    3 years ago

    Hello Walter ,

     

    I can see this but it is empty 

     

     

     

    Thanks

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hi gontika, happy Monday! 

       

      Can you check your Backup page, and let me know what you'll find there? 

      • gontika's avatar
        gontika
        Explorer | Level 4
        3 years ago

        Hello Megan 

         

         

        Regards 

        Anastasia

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