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Forum Discussion
Storage full?
This is what I use:
Dropbox Used Disk Space:
Size: 79,1 MB (82.960.660 bytes)
Size on disk: 86,9 MB (91.201.536 bytes)
Contains: 3.499 Files, 16 Folders
This is what Dropbox says:
Using 7.59 GB of 5.5 GB storage
It suggest I either make room by deleting files or increase my paid subscription.
How is it possible with only using less then 90 MB?
piegem wrote:
Using 7.59 GB of 5.5 GB storage ... How is it possible with only using less then 90 MB?
Have you checked your backups page?
- Rich
Super User II
piegem wrote:
Using 7.59 GB of 5.5 GB storage ... How is it possible with only using less then 90 MB?
Have you checked your backups page?
Thanks Rich, deleting the 7.5GB backup file did the trick!
Thanks!
I never knew I was backing something up to Dropbox.Users with a similar symptom may simply be being misled by the system being slow to update the reported storage in use. After deleting most of my files, Dropbox was reporting, after I clicked on my initials icon (between the bell icon and 'Upgrade'), that I was “Using 1.49 GB of 2 GB storage”. However, if after clicking on my initials icon I then clicked on 'Manage account', it showed a much lower and presumably correct amount of storage in use. After uploading 1.3 GB it was showing 2 GB if I only clicked on the icon, but by the next morning it was correctly showing 1.4 GB. So, always refer to the storage reported by 'Manage account' for an up-to-date amount.
