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SFT1's avatar
SFT1
New member | Level 2
2 years ago

No storage space but no files in dropbox

Hi, I have a Dropbox Basic account that I have been using for years. Since a few weeks now, I am having issues.   Whenver I have received storage limit notifcations in the past, I was able to remo...
Dropbox Backup
Quota
Storage space
  • Rich's avatar
    Rich
    2 years ago
    SFT1 wrote:

    Do I just need to delete it or how do I disable backup?

    The second link I provided shows how to disable the backup feature.

bmwspw's avatar
bmwspw
New member | Level 2

How did you fix this problem?

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey bmwspw, is your space taken up, but don't have any files in your Dropbox?

 

Have you checked your backups page, to see if that's what's taking up your space?

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