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Forum Discussion
No storage space but no files in dropbox
Hi, I have a Dropbox Basic account that I have been using for years. Since a few weeks now, I am having issues. Whenver I have received storage limit notifcations in the past, I was able to remo...
Thank you Rich. This seems to be the issue. Do I just need to delete it or how do I disable backup?
Appreciate it.
Stefan
Rich
Super User II
Super User II
SFT1 wrote:
Do I just need to delete it or how do I disable backup?
The second link I provided shows how to disable the backup feature.
HI IM having this exact issue but it says backup is not on. Do you have another suggestion?
- Jay
Dropbox Staff
HI married2butthead, could you clarify that there's nothing that appears on this page on your account?
- When I click on this page it says to upgrade my account. It says I'm using 2.24 GB out of 2.25. all my files are empty.
Nope that did not work
Showed you in original message what the screen showed.
What next - maybe just delete that account????!!!
- Nancy
Hey married2butthead; sorry for jumping in.
Unfortunately, we can’t click on any links due to security reasons. If you could attach it though in this thread by clicking on the small camera icon above your message box, that’d be great.
Riverside Range, did you have backup enabled on your account at any point? Also, if you click here, does the space seem to be taken up mostly by shared or regular/personal files?
Already stated I do not have it backing up anything.
