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SFT1's avatar
SFT1
New member | Level 2
2 years ago

No storage space but no files in dropbox

Hi, I have a Dropbox Basic account that I have been using for years. Since a few weeks now, I am having issues.   Whenver I have received storage limit notifcations in the past, I was able to remo...
Dropbox Backup
Quota
Storage space
  • Rich's avatar
    Rich
    2 years ago
    SFT1 wrote:

    Do I just need to delete it or how do I disable backup?

    The second link I provided shows how to disable the backup feature.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
SFT1 wrote:

Now I am getting notifications that my account is out of space ... despite that there are no files currently in my dropbox.

Check your Backups page. You likely have the backup feature enabled.

  • SFT1's avatar
    SFT1
    New member | Level 2
    2 years ago

    Thank you Rich. This seems to be the issue. Do I just need to delete it or how do I disable backup?

     

    Appreciate it.

     

    Stefan

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      2 years ago
      SFT1 wrote:

      Do I just need to delete it or how do I disable backup?

      The second link I provided shows how to disable the backup feature.

      • married2butthead's avatar
        married2butthead
        Explorer | Level 3
        2 years ago

        HI IM having this exact issue but it says backup is not on. Do you have another suggestion?

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