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Forum Discussion
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
How much space do you have? We got a similar email but have our current storage level until next October 27th I think, then it gets kicked down to the almost worthless 5tb / year. So basically we have 11 months to migrate everything out.
But we are sub 175tb so maybe it’s a tired thing, or a case by case thing. I had some discussions with DB staff explaining how we used our data etc…
But we are sub 175tb so maybe it’s a tired thing, or a case by case thing. I had some discussions with DB staff explaining how we used our data etc…
Our e-mail we got put us on notice that our plan would change starting today. They took away 160TB of un-used storage and capped us at what we are currently using for storage, plus a measly +5TB. So, not only does this change remove un-used, already allocated space. It changes your current quota to what your currently "using" , regardless of how much space you have left. This is dirty Dropbox. Not only did you remove the plan, you removed space we had already been allocated.
My dislike for this company is growing.
My dislike for this company is growing.
- cgi_ltd
So are you saying that if we, say delete 30TB of space out of our “new” quota, so that we can upload new data, they will be actually dropping us to a new lower quota?
My understanding is that we are now capped to what we were at on Oct 27th +5tb per user and then we could keep that as our new quota until next October.- We had 160TB more space back in October, since then, we have added 90TB, but they reverted our space to what we had total LAST month, but the plan change was suppose to change today.
They should of recalculated our total storage as of today. We dropped from 560TB total of storage to 392TB, and because of the added data we uploaded, we are at 130% of storage and syncing has stopped.
The original blog they released said whatever we were allocated, we would be able to keep for a year. Not what we were actually storing on a specific date.- cgi_ltd
We were told that they calculated the “new quota” based on Oct 27th amount of actual storage. And when it reverted today that’s how it went for us.
We were at 168 in October and went up to 174 but are back down to 168 now. Maybe luckily I anticipated the issue that would happen and pulled about 20 out last week just to be under that 168 in case that happened
