We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
ggtello
2 years agoHelpful | Level 6
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
damfox
2 years agoHelpful | Level 6
Dropbox this is absurd - I am a loyal customer for many years - on the top package!
15TB's is simply not enough for my video business. Who ever thought it would be enough is simply out of touch with reality.
So I can add space huh? In Australia you want to charge me a ridiculous $15.40 per month for each extra TB? I have just shy of 30TB's in my account, which was previously included in my 'all the space I need ' plan. So that means to get the same service I already had - I would now have to spend AU$231 per month. That is $100 more than I currently pay per month for the first 15TB!!!! HOW ABSURD!!!
As you have it setup now I would be better off having 2 business accounts than adding storage? Whoever came up with this needs to be fired. I just don't understand why you are treating us so poorly. Is it that you want actual us pro users to go away and find someone else? Why not just have a reasonable expansion pricing?
- damfox2 years agoHelpful | Level 6
To clarify - Previously AU$130 = unlimited storage - We used 30TB's
Under the new regime, the cost for the same amount fo storage would be AU$135 + AU$231 = AU$366 per month.
So the same service is now 3 TIMES THE COST!
And that is only to house our existing data with no scope for future expansion.
How can you possibly justify this?
- PhrediLtj2 years agoHelpful | Level 6I hear ya. Same here. I have 27TB’s.
My recommendation is to switch to Mega. It’s still under $100US
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!