We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

ggtello's avatar
ggtello
Helpful | Level 6
2 years ago

No additional space on Business Advanced

Dear community, I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
dropbox business
Quota
Storage space
ehcropydoc's avatar
ehcropydoc
Helpful | Level 6
2 years ago

I am so incredible disappointed in DB and this is likely the beginning of the end. So many advanced users being FORCED to bail with two weeks notice? Totally unfair as our account is totally locked down because we don't have enough space.

 

I even had a phone convo with DB support and they ENSURED me we on Nov 1st our account would reflect what was actually being used. But no, that is not the case. I am only allowed 55TB on an "unlimited" plan. 

 

NAS here we come. Excited to #dropthebox and start fresh with local data storage.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!