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Forum Discussion

ggtello's avatar
ggtello
Helpful | Level 6
2 years ago

No additional space on Business Advanced

Dear community, I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
dropbox business
Quota
Storage space
DBXCommunity's avatar
DBXCommunity
Icon for Community Manager rankCommunity Manager

Hi mtepper27,

 

Starting last Thursday, August 24, 2023, customers who purchase a Dropbox Advanced plan with a minimum of three active licenses will receive 15TB of storage space shared by the team. Each additional actively used license will receive 5TB of storage, up to 1,000TB total for the account. You can view pricing on the Plans page. To save you a click, each additional license costs $24/month billed annually, or $30/month billed yearly.

 

If you need more space for your team after purchasing licenses, you can add additional space at $10/TB/month billed monthly, or $8/TB/month billed annually.

pbergmar's avatar
pbergmar
Explorer | Level 4
2 years ago
Hello, you keep saying “Active licenses” or “Active users”. I am a one person company, I have only activated one user out of three. Will I not even get 15 tb? What do you mean ”active”, will you remove my data if I don’t log in often enough? I hope you realise that with the changes Dropbox Advanced is extremely expensive and if I inly get 5 tb for only having 1 active user then why would I use advanced at all?

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