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Forum Discussion
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
Hi all, after consulting with a sales employee who ensured me, that "as much storage as I need" means "unlimited storage", I purchased Dropbox Advanced (now only 3 users for now). Now I started uploading data (intending to use Dropbox as backup for corporate data) and it stops after roughly 5 TB, telling me that I am out of space. When I log into another of the accounts: same thing.
Now I text the support and they say that I can only increase the storage by 1TB per month and user?? That is VERY far away from the claim "as much storage as you need". Is it really that way? Why is Dropbox wasting my time with false Advertisements?
sounds familiar and this situation has been described multiple times in this thread.
- Hello, Yes, unfortunately the dropbox speech is not in line with the current facts...
Would anyone consider contributing around $200 to a joint fund for legal representation, with the aim of addressing concerns about Dropbox's adherence to their terms and business agreement? If we can gather support from 20 to 30 individuals, we can retain a lawyer to begin the necessary paperwork.
I estimate that $10,000 should suffice to prepare the lawsuit and present it to Dropbox, in the hope that they might swiftly come to a resolution and uphold the promise of "as much storage as needed" for the involved parties.
Between all of us, we should have enough evidence between dropbox employee convos and the listing on the website that will be sufficient for breach of contract on dropbox end.
