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Forum Discussion
ggtello
2 years agoHelpful | Level 6
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
ipercarlitos
New member | Level 2
Hello
i have a businens advance account
I've been talking to support since yesterday, and they keep telling me that they can't give me more space until the end of the month, because they had an increase in requests because of I don't know what with Google drive
I realized that there is a problem, no communication was made, I found out myself because the account froze
I got a reply from Violet from Advance service, telling me that I can also withdraw the account and get a refund
That doesn't seem like the right way to handle my situation to me.
The ticket and the number: 22520559
can someone please help me?
I don't need an apology, I need help
thank you
Niitr0
2 years agoExperienced | Level 12
Hello , same problem on my side , this morning I asked for the addition of 15to but all is blocked at 1to , according the words of the assistance , dropbox is working on a possible improvement (i hope to benefit the customer ) clearly 12 to / year it is not possible
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