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Forum Discussion
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
I do not understand why the business-advanced offer is still sold on the website when they cannot even fullfill the contracts they already made with us.
If stacking up on capacity is temporarily limited then please stop making new contracts until the situation is under control again
To be honest, like this, I think they'll end up losing customers more than gaining new ones
confirmed:
We are currently seeing unexpected growth across Dropbox Advanced, and as a result are currently only able to grant 1 TB per month per team.
If your team needs more than 1 TB per month, you can purchase a space pack from https://www.dropbox.com/plans.
We understand this may be frustrating and are working to resolve this for our customers.
This is a temporary measure we have put in place due to unexpected growth across Dropbox Advanced. We do not yet have an estimate as to when we will be able to grant larger quota increases.no information visible on the additional space packs, still the "As much space as needed, once purchased" is falsely promoted.
