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Forum Discussion
ggtello
2 years agoHelpful | Level 6
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
yossarian82
Helpful | Level 6
The same is happening to our team. No more space since one week for technical issues. Maybe they're really having technical issues, even though they don't provide a timeframe for the solution...
cespa92
2 years agoHelpful | Level 6
Yes, and my subscription started recently, very bad of dropbox to accept more customers being aware that they already had problems.
- dirtyharryhh2 years agoHelpful | Level 5Same for me here, no real reply but only excuses…
- cgi_ltd2 years agoCollaborator | Level 10
We have a team of 10 users, we have been getting told their are "issues" for almost 3 weeks now. Support has told me that they can only do 10TB every 7 days. When we first joined, we were getting 100TB increments added as we migrated users over. We have 60+ users to go and had to stop our migration due to this issue. As a team we are looking at either box or OneDrive business. This company is a STORAGE provider, there is no way there has been an issue this long and they have not been able to fix it. They probably have more people working in their data centers then they do their office, no excuse. Dropbox's loss really, we were migrating 70+ users @ $30/mo. Do the math on that, they are loosing us as a valuable customers because we can't get a straight answer out of them to finish our migration. Box was kind enough to set us up on an Enterprise trial for free, to test it out, and while their public api is slower the DB's...it's still not bad. Most of our users get 50-70 megabytes per second, and some are getting full gigabit upload speeds. With box, you don't have to request more storage, it's just straight up unlimited.
- Rootax2 years agoHelpful | Level 7I would say that box is unlimited for now. If they got a massive afflux from drive and dropbox, it will be hard on them too for a few weeks/months imo.
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