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Forum Discussion
ggtello
2 years agoHelpful | Level 6
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
gandalf76
Helpful | Level 6
For 2 days this story has been repeating itself..
I state that I have a business unlimited account.
I get close to 100% of the available space, I ask the chat support to add more space, and the answer is always the same: "there are technical problems"
at the time of registration I specifically requested 400tb and I was told that there are no problems, but apparently this is not the case.
I'm currently at 60Tb and no more space is being provided to me.
I am forced to abandon the service if the situation persists.
Has this happened to others?
homeagent
2 years agoHelpful | Level 6
same problem, Dropbox Business Advanced I ran out of available space and the assistance doesn't add more space... at this point we can say that drop box is making false claims by selling a plan with unlimited space, it's time to contact the sector magazines and the competent authorities to report.
- asark2 years agoNew member | Level 2
Same here. It's time to ask for refund and switch to other providers like box.com
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