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Forum Discussion

ggtello's avatar
ggtello
Helpful | Level 6
2 years ago

No additional space on Business Advanced

Dear community, I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
dropbox business
Quota
Storage space
Envy09's avatar
Envy09
New member | Level 2

Same problem on my side. They are not able to increase the storage which prevents me from finalising some important data migrations.

It seems that they are not really ready to fulfill their "unlimited storage" promise.

Stupendastic's avatar
Stupendastic
Helpful | Level 6
2 years ago

I have the same problem. How many TB of space do you have? In my case, I have 295TB and now they won't allow me to add more space, with the problem that implies to be able to operate in any way within my Dropbox. It's ridiculous and they don't give a solution. Do you know anything?

  • alexchng88's avatar
    alexchng88
    Helpful | Level 6
    2 years ago
    Did you try to request for additional storage? I did chat to two different support and they gave me the same answer, there are some technical glitches and engineering team were looking on it.
    • johanderohan's avatar
      johanderohan
      New member | Level 2
      2 years ago

      Same situation here... 

      • Shamrock22's avatar
        Shamrock22
        Helpful | Level 7
        2 years ago

        Our team now also in the club 😟

        Chat is not working and support is not writing back. 

        This is pretty disappointing really.

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