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Forum Discussion

ggtello's avatar
ggtello
Helpful | Level 6
2 years ago

No additional space on Business Advanced

Dear community, I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
dropbox business
Quota
Storage space
Admin29's avatar
Admin29
Explorer | Level 4
Same problem for 2 weeks. Written in chat, mail etc. I managed to get 10tb and that's it. Now they say the engineers are at work and they don't have a resolution date.
Envy09's avatar
Envy09
New member | Level 2
2 years ago

Same problem on my side. They are not able to increase the storage which prevents me from finalising some important data migrations.

It seems that they are not really ready to fulfill their "unlimited storage" promise.

  • Stupendastic's avatar
    Stupendastic
    Helpful | Level 6
    2 years ago

    I have the same problem. How many TB of space do you have? In my case, I have 295TB and now they won't allow me to add more space, with the problem that implies to be able to operate in any way within my Dropbox. It's ridiculous and they don't give a solution. Do you know anything?

    • alexchng88's avatar
      alexchng88
      Helpful | Level 6
      2 years ago
      Did you try to request for additional storage? I did chat to two different support and they gave me the same answer, there are some technical glitches and engineering team were looking on it.
      • johanderohan's avatar
        johanderohan
        New member | Level 2
        2 years ago

        Same situation here... 

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