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Forum Discussion
My account keeps saying it's full - but it isn't
Hi - I have a 6.3 GB basic account with less that 1.2 GB of data in it, but I keep getting notifications saying the account is full, and it isn't syncing. I've double checked my folders and cleaned o...
So in my app, on my phone OR opening the website anywhere, my Dropbox says I’m way over in space, but I don’t have anything in my files. I’m not sure how to access the stuff that it’s stored and I don’t know why/how it got stored there. I need to remove these things so I can use Dropbox again.. can anyone help me? If I could add pictures, I would. If what I said was unclear, let me know and I’ll try to further explain or maybe we can email.
I tried contacting support, and they couldn’t help because I have basic.
I tried contacting support, and they couldn’t help because I have basic.
- Rich
Super User II
Britkit97 wrote:
Dropbox says I’m way over in space, but I don’t have anything in my files.Checked your Backups page?
