You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
frot
3 years agoNew member | Level 2
My account keeps saying it's full - but it isn't
Hi - I have a 6.3 GB basic account with less that 1.2 GB of data in it, but I keep getting notifications saying the account is full, and it isn't syncing. I've double checked my folders and cleaned o...
EtiennevanDam
2 years agoExplorer | Level 4
Dear Frot: it happened to me. These are the indications to solve your problem. They are in Spanish and I don't have time now to help you with the translation, but I will have some time. If you don't manage to solve your problem, write to me at [removed]* and we'll take it from there.
En CHROME abrir una pestaña
Del listado de la izquierda el último es "Archivos eliminados"
Elegirlo
Aparecen todos los que eliminé
Marcar el primero, Shift y el último
A la derecha aparece "eliminar permanentemente"
Click
Debería haber reducido los Gb usados
*[personal information removed per the Community's Guidelines]
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!